I still think they are in over their heads and that they are desperately trying to fix this.

However, the lack of information from the part of coinex is the principal reason that so many of us are coming to the conclusion that this is a scam. Keeping the trolls in this thread out of this equation of course. But still, keeping silent makes customers more and more uncertain.

One thing. Smashing in someone's face doesn't help. In fact it will make things worse. Remember the line Evil begets evil? Anyone?

Instead I recommend -when you would encounter one of the owners in the street- asking them what the actual situation is and telling them that the situation will not go away by keeping silent.

A few things I read in this thread.
Age is not a factor. The responsibility is the same. It could be a factor in them being in over their heads. In that case it's a good lesson in life. Also, the beta tag on the site is not a factor. When you let in real payments to do real transactions then you are live. A statement that this beta tag indicates that using this site is at your own risk doesn't take responsibility away from the owners.

CoinEx:
Even a statement that you are in over your heads and are working day and night to solve it is better then saying nothing.

Many customers complain about this IPO calls on Twitter. I know that your first priority is your shareholders. That's logical. When your shareholders pull out every single one of us will loose. So go and do that. But remember that shareholders don't look at their invested money alone. They also look at how healthy a business is. And that means: happy customers...

That's where we come in. Happy customers. Keep us informed. Please? I am saying this for your sake.

Again, if you need help ASK!

TFK