I'm simply pointing out what is outlined in their Sports Betting Policy:


While it may not seem fair, but you can't claim it's illegal, nor can it be considered a scam. Anyone who joins the platform and chooses to place bets must agree to their terms of use.

Regarding their explanation that the odds provider voided the bets, you can't really know if that's true or not. Different gambling platforms often work with different odds providers. So just because you placed the same bet on another platform doesn't necessarily mean their claim about the odds provider voiding the bets is false.