The count starts today, in the past couple of days all you had is the guarantee letter which doesn't prove much as I explained in my previous post, it's only NOW that you were able to sign the message proving your ownership of one of the coinjoin addresses.

Now, let me clear some things for you, in a perfect world, Whirlwind would spend the time and effort to verify both your letter of guarantee and your ownership of the depositing address, but this isn't a perfect world, they could still ignore you given that you lost your note private key and there was a clear warning not to.

Reflecting on similar situations that happen to centralized exchanges where a user deposits a non-tradable coin or the wrong coin to the correct address, the exchange can still extract those coins but many chose not to do, as that involves time and effort, they already told you to deposit x and you went ahead to deposit y, why should they attend to that for free? so some of them will charge you a fee to fix your mistake, and some of them will just cancel you altogether.

Now it's all up to Whirlwind and how would they want to handle your issue case, in my opinion, they should attend to it, verify the transactions, and charge you a small fee (upon your approval before proceeding with anything), if you refuse to pay the fee, they should just ignore you and dismiss your support ticket, at least this is what I would do.

and now comes the important part, your behavior is not helping, I understand that this money could be all you got, and it's so important for you to get it, but what do you get from calling them names and all that? it will only make things worse for you, after all, they could ignore everybody's opinion, don't bother with checking any signature, and simply stick to their rules which you have agreed upon before using their service, you lost your private key -- your funds are gone.

I suggest you edit your posts, take a deep breath, send the signed message to their email along with the letter of guarantee, and then wait a few days before posting anything.