Because the legitimacy of crypto gambling site is depend on how the gamblers trust them for long years.
If the casino is legitimate in business and have the good responsive support team to handle the issues the players will stick with them for years wagering on their favourite slots and games.It also depends on what are the marketing techniques for casino that binds the players and keep them interested in playing over their site.
In this you are right, the most important thing for many junators will always be that they are treated well, more when they have probelmas, in the case of casinios when they have high quality support, the junators become so loyal to them that VIP clients will be made Quickly, and it is because they Make them feel important and part of the team of L Casino, this is normal, which will always be noticed, from here for this type of treatment is that the gamers will always defend this type of casinos, and everything is or begins Only for some Support Questions , or because they have Fixed some kind of inconvenient.