Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.
Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...
The casino itself should be the one contacting the game provider if their users experience this issue on their website. It’s very unprofessional for them to just passed you on the 3rd party game provider without doing their part on contacting the provider as you are their customer. Cashdrop should be drop automatically if you win the contest after the tournament ends.
Can you provide here what’s specific tournament you join so that we read the ToS and help you by understanding the full mechanics of this contest. Upload screenshot too that provng that you really win the contest. You can upload screenshot on talkimg.com and paste the image link here.