Hello
I have a HUGE PROBLEM with Rollbit and I hope someone can help me here.
I made 11 pre-game bets for a total of $10,200 risk at 2.0 and 2.1 odds. This was on the team ThunderTalk Gaming +1.5 vs Team WE in League of Legends LPL. These were all taken before the match started.
After the bets won, they were all cancelled by Rollbit and I did not receive my winnings. They did not pay me my $10k+ winnings.
The support said the odds were wrong and odds provider voided the bets.
This is a lie because I also took the same team match on Pinnacle for 2.03 and 2.12 and one other site for 2.05. So it is clear the odds were correct. I forwarded them screen shots and it is easy to see other books have similar lines.
I am already down over $20k on Rollbit so I have given them good action including casino.
This actions by Rollbit trying to scam me out of $10k+ is unprofessional and should be illegal.
I hope someone in forums can help me solve this issue because support has not helped me.
I will attach photos in next post if I can.
Hey there,
Thanks for posting your issue here.
I double checked this one with our sportsbook provider and they confirmed they made the correct decision.
Their decision falls in line with how they would generally deal with incorrect pricing, nothing unexpected.
No balance was lost as a result of this.
Thanks,
Razer
This is not a good response and does not answer anything.
You say incorrect pricing.
What was the correct line at the time? Please give me this answer. I have the right to know what was "correct price" Why are you freerolling me and waiting for game to be finished? What is if it lost, I would have lost my original bets?
Yes $10k+ was lost because I won and those are my winnings. They were confiscated from me because of a false "incorrect odds" claim. I have shown you proof that other websites had the same odds as rollbit.
I'll be waiting for a detailed reply. thank you