Few hours? lol This is day 9 and they havent replied my support email.
If the maths are correct around 4 days ago you signed a message to prove you have access to the private key of the address you sent them funds from. Unfortunately that
proof along with the Letter of Guarantee does not mean much in the context of you losing your private key.
I (along with other members) have already stated Whirlwind should have sent you an automated email to inform they have received your email and without much prompting they have stated they will do that in future therefore it seems they have chosen to ignore your emails. Also, after re-reading some posts it seems Whirlwind have given up on you as far back as 29th June 2023.
Like we said we will leave this situation for the community to decide, if people agree you should get refunded then you will, if they don't you won't. Simple as that, we are not planning to tarnish our reputation for anyone or any amount, much less for someone that can't accept responsibility for his own actions and falsely blames everything on someone else while believing he's entitled to special treatment all at the same time.
Going by this statement from them, I would advise you that as far as I am concerned you should not expect Whirlwind to give you any form of assistance because of your incompetence.
Whirlwind made it clear they would intervene and make a payment to you based on community consensus therefore I will offer my opinion by saying Whirlwind should not be making a payment to you because you lost your private key.
Other members can express their own opinions.
From our POV not replying to your emails is completely warranted because if we play by the rules you lose your private key - you lose access to your funds so there's no point to discuss anything. We understand that the communities position is that we should reply even in cases like this and we will do that from now on, but we still fail to see how that would help the user in question. Anyways we'll let the others do the judging and if they are on your side post the refund address here and we will send your funds there.
Whirlwind said around 4 days ago that they hold you responsible for your actions therefore there is nothing to discuss but they have taken onboard the advice of members and will respond to all emails regardless of the issue.
Also just to note: even though there's no point in doing that the $40k DAI are still in escrow with minerjones and the last time we interacted with him is in this thread when we asked him to announce publicly 7 days in advance when we request our funds back. If you believe you were scammed and we are not being fair to you (and the community as well if they come to the conclusion that you shouldn't be refunded) we suggest you message him yourself and if you're in the right we're sure you will get your funds from him.
You said in a previous reply you would contact minerjones. Have you presented your case to him?