Not only that it is too long, it is uncalled-for and they are playing with someone's money if the person did nothing wrong. Such gambling site should be avoided. We have better casinos on this forum other than Blackjack. There are some I have not even heard complain about before, those are the gambling sites that should be used.
Disappointed to see Blackjack.fun turned this way, I used to be one of their signature participants for many months and even promote them as an affiliate they are doing good for a long time.
Six months is such a long time and will harm their platform since you posted this and there are a lot of concerns coming from members they should address and resolve this issue as soon as possible, the earlier the better.