Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.
Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...
It seems from your story that they conducted contests and then did not follow their rules when there were winners. If there is no reply from support, and twitter, it's a bit stressful at least for the winnes of their competition.
Also, have you tried emailing them? or glimpsed their official channels such as Telegram, Discord, or whatsapp? Try contacting them here first. What kind of gambling are you talking about?