Please be serious...
You did something stupid (explain what exactly) and because of that you are calling Whirlwind a scam?  
I didn't saw anyone else complaining about them scamming anyone, and email support can be slow for all services.

PS
Just for testing I will send one message to whirlwindsupport

I suppose if you wanted to, you would have done mentioned it in your post but nevertheless would you be in a position to elaborate further as to what you define as "I do something stupid". Members reading this thread might be able to advise you (while you wait for a reply from Whirlwind, that is if you have not already received it).