Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.
Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?
Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...
EDIT:
Casino: BC.game
Contest: Cash-X
Game was playing: Forever 7's by Red Tiger when message appeared which don't make sense because Cash-X is supposedly only No Limit Games but I had been playing No Limit games before Disturbed, Tombstone, Whacked and I think Serial.
Proofs: The only proofs I have is the screenshot I took of the message it saying I won prize. I never got any email or any further info.
https://imgur.com/a/7B8U8MsSorry for the lack of info previously hope this clears up everything.
Thank youi
UPDATE:
BC support member staff Eila has told me to contact Event Host Support but I do not know who this is or how to contact them.
last month you have faced issue in another casino in which Lucky Block and now once again in BC Games?
Looking at it ? you seems to be a troubled gambler and need to take step backward for a while .
because you are facing issues from casino of your choice.