Honestly, the OP admitted that he noticed the bug:
and because of this bug which I will admit I did notice and think it was peculiar, but in no way did that $0.02 change the outcome of what was going to happen.
but despite that, he continued to play, and this is considered a violation from the casino's point of view, especially since he made the withdrawal afterwards before solving this error in the system and before freezing his account.
But at the same time freezing his entire account and preventing him from accessing his balance is not the proper solution to this problem, to solve the problem honestly Housebets.io has to calculate the profits the OP got through this bug and deduct it from his balance and then allow him to withdraw the remaining balance if he wants.
It is normal to freeze the account temporarily until a solution to the problem is reached, but freezing the account completely without reaching a solution is unacceptable.