So you haven't heard back from the Blackjack.fun rep yet, even though they told you they would have an answer for you by Wednesday? Usually, it's customary to give them an additional 24-48 hours. If you don't hear back from them by then, you can send a follow-up inquiry asking for an update on your case. You can also consider posting on their official forum thread and mentioning the forum representative, blackjack.fun. Although he was active a few days ago, he hasn't commented on anything related to your specific case.