Once the bankruptcy status has been granted to celsius, no customer will get their money back. They will have to liquidate all their assets and their creditors (read financial institutions) will get the proceeds. Once the creditors are paid back, the customers will get a refund if anything remains in their account after all these payments. Bankruptcy essentially means that the retail creditors will lose their money.
So all the best!
is there no way possible whatsoever for the customer to get back their money?
This question may be difficult for me to answer. It's a policy on a platform, of course, but if there is a special notice there is an opportunity to withdraw, if not, well, be prepared to lose your investment. Yes. If the condition is like that it is sad and makes us regret and blame ourselves. So we have to be selective in placing the money we collect to invest in a trading platform.