Nice to see you pop in and provide an update! And, it's good news to hear that the issue has been resolved. (Although it took you almost a month, which is still quite a long time to wait for a relatively small amount to withdraw from a casino.)
Blackjack.fun needs to improve their customer service speed drastically if they wish to stay relevant in the ever evolving crypto gambling world. They should have resolved this particular issue within a week or 10 days max.
A site's reputation depends heavily on its customer service speed. The silver lining is that op got his funds back as you mentioned.
I am happy because the Blackjack.fun team gave confirmation regarding the problems of their customers, and they were lucky before this thread entered into a fraud accusation thread, if it happened I did not know the bany of people who would be disappointed, and they experienced a bad reputation.
Thank God they returned with good news and wanted to complete the investigation of the withdrawal made by @alipro.
Service speed is very important, especially at the speed of today's networks, there is no reason not to answer what is questioned by casino customers.
I hope everything goes well.