Anybody else’s withdrawal requests to ViaBTC not being processed? I click send sms code and it doesn’t send it? I filed a ticket a couple days ago and they still haven’t sent a reply. Anybody else having this same problem with ViaBTC?
If you tried to receive the SMS more than once and still fail, it's likely an issue from your side, i'd check everything Davef mentioned above and contact your telco company, I have two sims from two different companies, and one really struggles to receive international SMSs, it was fine years ago but recently I started to encounter the issue, called them and they pretended that was nothing wrong on their side, which was a lie of course because I was able to receive the SMS on the other sim.
I think you can switch to Google authenticator as long as you are still logged in and have access to your email, go to settings > account security > Google authenticator, if you managed to set that up you should be able to withdraw your funds without any issue.
I’d rather not switch to authenticator if I don’t have to. I’ll try your suggestion of reaching out to my service provider and see if that has any positive results.