Thank you for providing all these facts, but to be honest with you, it doesn't seem that those facts a work n your favour!
You said you were of the bug and you need multiple accounts to exploit it, is your wife your only relative who has a account (which was banned too) on housebets.io?
Let's ignore the above, why didn't you report the bug to housebets.io? Didn't you think it is risky to continue playing on a casino that has such a critical bug?