The picture looks like S1 which is a little cheaper more than what you first ordered (Trezor). But I would not considered it  foolishness like you have tagged it, but I will say it's being more careful in other not to lose funds to scammers, lot of things are happening now are days and you never can tell when they are the one trying to manipulate your order or the real custom, be that as it may it all ended up they you got your fund back and you have taken note of the approach which was used to reach out to you by the custom agents.


Congratulations on taken a step further in ways of protecting your Bitcoin holdings.
But according to this Safepal hardware wallet review and opinions it's said to be that safepal hardware wallet is close source which could make it not as safe as it might seems to be since know one unless the developers behind it could be able to read and verify the code to know what they are really up to in the background.