Sorry to hear about your problem with Rollbit.com. I know they are a reputable company. Maybe you need to wait a little longer to hear back from them. It's only been 7 hours.
Here's the information on how to format your scam accusation.
[b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]
Copy and paste it in new thread then fill all data.
Scam report example:What happened:: I saw escrow.ms's lolipop thread 4 days ago and placed a order for 1000 lolipops. After I sent him payment, he just went offline and never came back. I think he's a big liar and a scam artist. Stay away from him.
Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=76380Reference Link: https://bitcointalk.org/index.php?topic=260070.0Amount Scammed: 2 BTC/$176.40
Payment Method: Bitcoins
Proof of Payment: http://blockchain.info/tx/b80f35cebae98fcbd8eb0e2eaea6def41f90ad01086ad830ba23094ac3c3b165PM/Chat Logs: https://i.imgur.com/8UbLVSc.png