the customers are more apprehensive than we can imagine.
Are they? Reading this thread, seems if you pay someone to post on the forum (although he claims to not work there???), do advertising, do more advertising, POKER TOURNAMENTS, you're good to go. Disappear for a while, no big deal. And if they don't come back, no one's gonna be able to do anything anyway. Win win.
You raise a good argument but are definitely way off on facts and what actually happens. Betnomi is definitely not respecting their players, affiliates, promoters, or anyone else but disappearing. They did make a statement, so we just have to wait a little time. We don't know the whole story( they could help by telling the people whats up), but after a certain period tags will start flying. It's not as if they can disappear and reappear a year later and expect 0 repercussions.
The people that have money stuck on the platform(who aren't scammers) can create flags if they wish and try to get support. There are also scam accusations that can be made(show actual proof you're being scammed, not just complaints where you cheated and cannot get paid). Betnomi isn't getting a free pass, people are just waiting for an explanation.