I understand but the support promised several times to solve the problem in 48 hours. I've already received two tickets with the same problem. They asked for print several times. I have ticket 181757 and 167864. None with any response.
There are other issues with Bc.Game and I think their support is already addressing that problem and this could be next.
I'm wondering why the support takes longer to solve a simple issue, they can easily check your account with regards to the affiliate program and its really not ok to wait longer. Anyway, better to share your proof here so we can be more aware about the situation and know if this is legit accusation or not.