Do you guys think it would be nice for us to offer free bonuses to the players who have their money locked in Betnomi? I can discuss this possibility with the team if the community welcome such an idea, as I feel it could provide some relief during this challenging time.
Best,
TrustDice Team
We call it cross-marketing LOL. Really it does not look good when one will see you are stepping into another business and offering your promotions.
I remember we have a very popular quote from Al Mutanabbi in Arabic that says: "Some people's disasters are others' benefits," or in another example, "One man's meat is another man's poison." This situation applies to Betnomi Casino and Trustdice. But after all what Coinbox1 is offering can't be entirely bad or just seeing it as a cheap marketing, as it can genuinely help those who suffered from whatever happened with Betnomi ( if they offer good bonuses).
Until now nobody really knows the intentions of their team and why there was no warning before going into maintenance mode on the website or at least scheduling a fixed date for the comeback. Considering all the circumstances here it is unlikely that anything positive will appear soon.
I agree with you on the point where you stated that one competitor's failure is another one stepping leader to the next level if not for anything at least the ugly incident that happened to Betnotmi could happen to any casino as the ops already stated so if it an abuse or a hack that is responsible for the close down of betnomi services it then means that other gambling platform to set up and make resistant plans for any attempt on their own casino too because the attack on the casino database can indeed affect every other part.
From an operator's perspective and based on our experiences over the past 5 years, let me stress once it again that security is a huge matter for all crypto casinos & sportsbooks.
We've seen many operators who simply integrate bunch of 3rd party services to make a site. This means they got their entire backend being offered & maintained by someone else, and this can often be extended to their database, their customer support, their affiliate management system, and even risk management system.
I don't intend to badmouth any competitors. Everyone got their own way of doing business and it is for players themselves to decide where to play. Operators following the above pattern usually need a lot less investment and often able to provide better bonuses. But as the industry today faces more scams, hacks and other challenges, such setup is simply more vulnerable than in-house solutions.
I am not at liberty to share what security measures TrustDice keeps developing. But we take pride in the fact that we enhance it every single month, which is simply impossible for a casino site created from integrating 3rd party services.
As for the relief bonuses, thanks for all the feedback. Allow me more time to seek wider feedback in the forum and in the meanwhile, discuss with the team in terms of how we can implement it.
Sincerely,
TrustDice Team