Of course, it's their problem, but you're not them, you don't know why they got into that situation. It sounds easy to say, but many children born into poor families have to drop out of school from grade 3 to help their parents earn money or have to drop out of college midway because of an unexpected event that happened to their family...millions of difficult circumstances that never seemed to exist in this world. If you have the opportunity to encounter such situations, you will understand that not everyone is fully educated or everyone has a smartphone to use.
This world is colorful, we only know what is happening around us but do not know what is happening in many parts of the world, so it is difficult to judge anyone by our thoughts.
I understand there are many kids out there born into poor and toxic families, I'd say it's what it's and not every person can become rich. When I was still in school, my teacher taught me if we can't work under someone else company, just start a business and if it's become big, you need an employer so you can open a new job for the unemployment.
It sound cool and when I get older, it's impossible because not everyone is used to be a businessman and if everyone become a businessman, who will buy the product? Not all people can win in this world, not everyone can become rich, we need to accept it.