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edit 23/7/2023
my withdrawal is still blocked. They asked me for KYC and for several weeks I have been sending them more and more documents, yet they keep asking for more. The verification of each new document with them takes several weeks, so my money is blocked for several months. A site failure is another step towards disaster. I have thousands there, I'm losing hope.
Any advice please?
Edit of 23/7 ? So as of this week they are still respoding to your emails? Which emailaddress are they using to respond to you?
I think what he tried to say is that after the last contact on 8th of June, where they asked for another document on top of several documents that's been asked before, and up to this day, he still hasn't get his withdrawal, thus, "
this site failure is another step towards disaster." I don't think if the ship's sinking, they'll still employ people to work on KYC, they'll most likely resort to skeleton employees, and likewise, if they still have people to send email their members about KYC, the ship's probably not about to sink.