I think the main issue has to do with the brightness of the Passport screen overwhelming the camera.
While you have the QR code on the screen, simply pressing the up or down arrows on your Passport should adjust the screen brightness. Alternatively, go in to the settings menu on your Passport and you should have an option there to adjust the screen brightness as well.
What model of webcam is it and what drivers are you using? If it is simply too bright then proper drivers or configuration software should be able to fix this as well.