I believe you're not the only gambler on this forum that uses this gambling platforms to gamble, if you're having any kyc related issues then try meet up with the conditions attached before making complaints about them with your accusation for scam, you ain't scammed yet, you just need to go through the requirements that cause the restriction you received, try use another device to log into your account preferably computer system and see if you will be able to upload those documents.
it's now been 45 days since I am not allowed to withdraw MY DEPOSIT + MY FAIR EARNED betting profit from 2 bets in sports in major league.
How aren't they a scam? They don't even reply or give any answers on live chat.
Do you mind to upload a screenshot of your most recent attempt to reach their live support as per their representative's suggestion, for our --and your-- future reference and proof that you've did what they asked you to but still ignored? I'll quote that image for visibility.
Meanwhile, BC's representative has not been online for a few weeks, so I don't think they're aware of the current development of this case, but it won't hurt to see the development [backed with evidences] from your side for the time being.