I wonder at what point we shall leave these guys some negs and a trust flag, but they will eventually come if nothing changes in the near future. Imagine building a reputation in the forum despite, so may short comes only to fuck up again.
At least, if they wanted to shut down business, they should have done so honorably. There is no shame in that.
Looking through Casino Guru, I can see some victims. God knows how many are there.
This guy can't access his $20K because the site is off -
https://casino.guru/betnomi-casino-player-unable-to-access-funds-due-toOne of the reps there discovers a new weird domain...lol
Hello hptm,
I'm Michal, and I have taken over your complaint. I have reviewed this case, and it looks like the casino has changed URL's. The "old"
www.betnomi.com is indeed inaccessible, but I've found this "new" URL
www.betnomi.bet. The design is a bit different, but when I checked the T&Cs they mention the same owner and even the order url. We have not yet been informed by the casino representative that this really is their new domain.
I will contact the casino to see if I can help.
We would like to invite Betnomi Casino to join the conversation.
Dear Betnomi Casino,
Can you please provide some information on why the player is not able to access their account? Are you "refurbishing" your domain? If so when will it be fully accessible?
In this cases, the Betomi guys completely didn't/stopped responding
1.
https://casino.guru/betnomi-casino-the-player-s-account-got-blocked2.
https://casino.guru/betnomi-casino-player-faces-payout-refusal-and-unresponsiveDear zIPiico,
We have been trying to contact the casino repeatedly but had no success. I’m afraid there is not much that can be achieved without cooperation from its side. I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email.
In the meantime, I recommend you contact the Gaming Curacao Authority. It is possible to file a complaint via the official website (
http://www.gaming-curacao.com/) using a "Contact" button or by sending your complaint to
info@gaming-curacao.com. Before submitting the complaint, make sure you provide all the necessary information: your personal data, the casino details, your login details in the casino, the issue description, and supporting attachments if it is needed.
Please let me know if you need help with submitting the complaint or how they responded if you can do it on your own (
tomas.k@casino.guru).
I am sorry I could not be of more help on this occasion.
Best regards,
Tomas