Hello everyone I'm new here and i have a question, i've send btc to my wallet on an app (lunu) and it didn't arrive so this is the message they send me:
-snip-
We'll appreciate if you can answer these:
How did it not arrive? The transaction isn't Broadcasted? Unconfirmed?
Which is the receiver? Lunu? The other "
my wallet"?
Which customer support are you talking to, who's they?
I can't get the full picture of the issue because of the limited info.
I also don't see the connection of importing your private key to possibly send/receive the transaction with the current info.