But wrongful negative tag? You sure it was wrongfully given. Even after my TED report? You are not able to see a case against Rollbit or any company where you are working like the way I will see. I have no interest [receive personal benefit] where you have benefits.
If I believe that the case was wrong and Rollbit is not to blame for this user being banned or their funds being confiscated, I have to believe that any negative tag left on the Rollbit account regarding this case is wrong. Again, it's my interpretation of this case, and your opinion on the matter. I do not believe that Rollbit did anything wrong (from what has been shown as evidence).
When the negative was left at that time if you read the feedback then you will see there were lack of taking care of the accusations, not providing convincing explanations, denying payments. Even when they were asked they were repeating inconvincing/unrelated response.
Let's see an example:
To reiterate for anyone new here, the player is in profit.
So when you are requested to collaborate to clear an accusation but in response you continue response like this which do not have any evidence to support you, how many times you think you will feel ok [!] everything is good?
The reason I removed the negative feedback is because from holydarkness collections on his last post I see the accusations are reducing, it looks like they are solving accusations. If it was left the same like it was before when the feedback was given then you would not see I changed the mind. Your vouch worked to remove any other doubts too that was still left.
The feedback seemed wrongful to you because you saw evidence [I trust that they indeed showed you evidence] but it was not wrongful to everyone else [public domain] of us because there were nothing that were shown to us, nothing given to us to feel comfortable that Rollbit is in the right road.
Anyway, I think you are giving too much to them. Rollbit really needs to improve their forum relation, it's not something you can fix for them. Just because spending money in advertising does not mean anything about them will be overlooked. This time you took the matter in your hand. Would you do the same next time too or even 3rd time? I don't think it will be a good idea. So ask them to improve. If they don't then don't trust but verify will become obvious otherwise.
Don't misunderstand me, I am on your side. I assume you are aware of Betnomi right now. Imagine [keep it in imagination only] if any such thing happen with Rollbit tomorrow or in the very near future, don't you think you will be questioned before anyone else? Don't give too much to one project. You have many projects to take care and forum needs members like you.