They told me to write to the security service's email.I wrote and received an answer - "Access to our platform is closed for you, and your account has been canceled."I did not receive any evidence of violations, as well as my money that I deposited.Then the security service ignores my messages.
Unfortunately you have made your deposit on a proven scam casino. They won't tell you the reason for blocking the access of your account. But they will claim that it was done based on their terms. Perhaps, you aren't going to receive your withdrawal. FYI, Coinplay team doesn't even cooperate with the mediator. You may read their previous scamming story here:
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Coinplay CONFISCATING 291mbtc of fair NBA winnings•
Coinplay scammed me out of 1300 USDT