I don't think that it matters, they are a scam website so I don't think it would matter if they were to reply here. The moment that they've asked for something just to withdraw your money out of their casino, you know then and there that you're already a victim of a scam. You writing a review on Trustpilot is enough for this kind of stuff. Hopefully you will learn to check on the forum for vouches on websites that involves crypto, saves you a lot of headaches.