Today I received a letter from them "You can withdraw the deposited sum only.", when I entered the account, I saw 9140.24 trx on the balance.They returned all the deposits, and when I was kicked out of the account, there were 8638 TRX on the account) I don't know what affected them, apparently my appeals.
Withdrawal of money:https://imgur.com/a/VPldMO9Reply to the mail:https://imgur.com/a/VmiN7VHyou were very lucky that they responded to you and that they returned you and your entire deposit, in this forum they stopped responding, but they continue to respond here:
https://casino.guru/coinplay-casino-review#tab=js-tab-reviewsthey are responding on casino.guro because they know that if casino.guro puts them as a scam it would affect them a lot in the search for new customers, whereas in this forum they have already been confirmed as a scam. so it affected them a lot when it comes to reputation and getting clients. they probably answered you because they expect you to continue playing and besides, the fact that you complained about them on the internet and then came to say that they answered you and solved your problem could make other people start to think that they are not a scam, so in my opinion this is a strategy on their part.
they expect you to play at their casino again, now if you go back to play at their casino then don't be surprised if the next time they withhold your funds and charge you with things like too many accounts because that kind of charge they know you don't you will have to prove the opposite and no one can, they are the only ones who can, and of course with that they can close your account without looking like they are a scam, this is the modern scam used by casinos, be aware of this and do not use casinos strangers, you should always research a lot before using a casino and never run to put a lot of money in a casino, start with 10$, play and if you win withdraw, when you see that it arrived in your account, deposit 30$ again, play and withdraw.
with this strategy and choosing an old and reliable casino you will avoid losing a lot of money, most people just run to put 500$ or 10,000$ in a new casino and that they didn't research, I wonder why rush to put a lot of money? because they don't do things calmly, take a lot of time doing research to use a good casino with a good reputation and put little money and gradually increase the amount they deposit to play. it costs nothing to do this