Greetings, forum members.
I can confidently state that I have been observing this forum for over 3 years. Let me reiterate: observing.
I haven't left a single message until today.
I have been exploring and continue to explore the crypto-betting market, gaining experience.
With this experience, I believe I have the right to both criticize and praise organizations in this industry.
After studying the thread, I decided to trust you and test this site.
Here's my experience:
I made 2 small deposits: $40 and $50.
I placed 7 in-play sports bets, each with an amount of $20-25.
I won 2 bets but lost the next 5.
I replenished after balance zeroing for another 70$ and immediately caught the cut of limits to 1$ per market on all sports.
Of course, they didn't allow me to withdraw the $70 USDT. Initially, they informed me that I needed to complete the KYC.
Submitting a photo of my passport wasn't enough. They demanded proof of my residential address, such as a bank statement or utility bill in my name.
Well, I provided them with all the required documents, and my account was fully verified. I then submitted another withdrawal request, only to be rejected again, stating that I needed to wager the deposit amount.
I found myself in a complete trap since, as a reminder, my betting limits were reduced to $1.
To my objection that I would need to make 70 bets at these limits - I was offered to go to their casino.
I wagered $70 at the casino.
Even that wasn't enough for them.
I wagered an additional $10.
But the system kept denying my withdrawal request.
Meanwhile, the live chat support kept asking me to wait while they checked the information.
After spending an entire day on the casino and chatting with the support, they eventually refunded my initial deposit.
My overall experience was negative.
I went in to bet on sports. And in the end I spent the whole evening playing in the casino (which, by the way, I don't play at all) to get my deposit back.
This company is utterly repugnant. If interested I can provide screenshots, but correspondence with support in Russian.
Dear Gamble Guardian,
We appreciate your feedback, but we find it challenging to believe that you have been silently observing the forum for the past three years without registering, only to suddenly create an account and leave a negative comment about betzus. The fact that your account is just two days old with a single post solely focused on us raises suspicions of a targeted negative campaign.
We want to assure you that our KYC Verification process is standard, and it requires the uploading of specific documents. If it is determined that some documents are insufficient for verification, we may request additional documents from you. This procedure is clearly outlined in our terms and rules section. Ensuring the validity of accounts is crucial for us to prevent multi-accounting, especially since we offer our users both no deposit and deposit bonuses.
We value feedback from our users and strive to provide a fair and transparent gaming experience.
We wish you the best of luck.
Team betzusI can make a confirmation video showing that I didn't use any bonuses.
And after 7 bets, where 5 were losing - you cut my limit. To which your support team replied: "the system automatically did it".
And now answer me, who created this system and customized it, if not you yourself?
With pleasure after - accepted my new deposit, which was obliged to win back in the casino, instead of betting on sports.
"raises suspicions of a targeted negative campaign" - On the contrary, only you yourself and create such an impression, not by words, but by actual actions.
Except for negativity - you deserve nothing, with such an attitude to a new client.
You create a trap for the customer contribution of funds.
And not being able to keep an honest bet on sports.
Then disconnect sports betting if you are not able or do not want to bet.
I hope that my message will drive at least one player away from you and save his time and money.
And a "blind fool like me" - the next person who tries you as a bookmaker - will agree with me completely.
And now yourself adequately give yourself and assessment and answer the question: who is your client, if the bet of 25$ - for you is not possible.