Post
Topic
Board Gambling
Re: Cloudbet verification stuck for more than 1 week
by
Mr. Magkaisa
on 09/08/2023, 07:46:30 UTC
They asked me to send them the verification documents which i then sent them and since then my account hasn't been verified, all they say is that the player security team is looking into the matter but it is never solved, my whole crypto balance is stuck their which i cant use which frustates me because im dealing with real life consequences.

I have 10k frozen in my account.

https://i.gyazo.com/1938438f86d8aeb99f3d866e36ecdb66.png
https://i.gyazo.com/a4d7e3ef8428e388c9dc30b60b4a78bb.png

     -     I have read many similar to what happened to you mate, almost like that after they sent their documents they still didn't get what was supposed to be theirs. When that happens, you will be really stressed, especially since you expect a large amount of funds to be released from their platform.

But maybe the only thing you can do right now is to wait and be mean in sending a message to their customer suppport because if you stop you will still lose in the end