^This is my main problem.
Since I joined this anonymity mining campaign I never cashed out anything from my note. And, after first 2-3 weeks, when I admit that I did not check thoroughly everyday my balance for observing if I received or not the daily reward, after that I started doing it on a daily basis.
However, I started doing it on a daily basis because I believe that during first weeks I did not always receive the daily reward. However, since I can not say that I checked properly, I am also not 100% sure about this. But after this while I checked my balance everyday, I wrote down the existing balance, I checked in the next day if my balance was bigger and with what amount and I also checked if that amount was correct.
I noticed some irregularities since I started doing this.
In the beginning of their anonymity mining I used to leave the balance of the campaign in the Whirlwind account for days. If I remember correctly it seems fractionally more than it should have been therefore I presumed the anonymity mining was working correct. I did not calculate to see 12% APR added but for a long time I started withdrawing the same day I receive payment therefore cannot say if the APR being paid is correct.
I hope Whirlwind come back here and respond directly.
On June 14th I wrote to Whirlwind and I kindly asked them to check in which days I did not receive the rewards between May 17th (the day I joined the anonymity campaign) and June 14th. They told me that they make manual payments and this is why some errors appear but they always resolve them -- so, in case the person in charge with the payments forgot to pay you today then tomorrow you will get a double payment. This was not always happening.
They also told me that they will make this check for the rewards I received until then and they'll come back with a report. The report was not sent until current day.
Excepting that, since that day I kept emailing them each time when the daily reward was not sent again. Their last reply to my emails was on June 25th. Since then I emailed them 5 more times, informing that the daily reward was not sent again but they never replied anymore. I also asked in some of these emails how much it's going to take until they'll come with that report. Since they never replied anymore, I also have no idea about that.
In any case, this problem is not a singular. I know other forum users which also did not receive their daily rewards or which did not receive the right amounts.
Right now, this is the second consecutive day when the daily reward is not sent. I guess that if WhirlWind wants to act in a professional manner, first of all they should be more present on the forum and also be supportive when customers ask for their help through emails...
This is disappointing to read because Whirlwind really should have responded to emails whether or not they posted here. It does of-course help if they are present here too but as long as the service is up and running (and they are responding to emails in a timely fashion) there regular presence here is not essential unless there are announcements to be made.
Again, I hope Whirlwind post here with an explanation as to why their email support response was lacking appropriate urgency. As well as that, I hope they make a statement about what is happening with their anonymity mining and the 12% APR.