That's a risk indeed. Just in case: don't use it.
Does Betnomi have their shipping address, or did someone else ship them? I wouldn't want someone who pulled an exit scam to know my physical location.
This is just few people who received those wallets, but they already now locations and emails from all customers who registered on their website with full KYC verification

Everyone is receiving spam email messages who registered on betnomi even without kyc, and I wont be surprised if phone calls starts for those who performed veirification.
In best case scenario betnomi was hacked, but if that was the case they should come out and say that in public not hide like rats.