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It's up to them, but they need to solve the previous case first + some of the negativity-comment are gonna still in their account. If from customer service, do I will play a casino who have a bad past history? off-course not even after the tragedy they're on good direction.
I couldn't agree more. They really need answer all the negativity and pending doubts against them in addition to all the existing user that has fund left on their casino that is now inaccessible.
I also agree on the last part because even I as a regular player before on Betcoin don't bother to visit anymore the website even with multiple promotional email being sent on my account. It's very hard to trust casino that already show red flag. Only new players will have a courage to explore them again.