Most of the case same like yours usually resolved without the Cloudbet response here in the forum. All of them just patiently wait for the Cloudbet response from live support and email for the result. No one can help you here in the forum since Cloudbet is not active here

The only time we can help you is if Cloudbet denied your withdrawal without any reasonable explanation. Just keep asking them for an update to your case. Your story of very lucky on slot games is always the one that ends up with investigation and take long time to resolved.