Went on live support, they said they are waiting on their provider! Hope we are getting close 🥳
Is this normal? Do most casinos have to wait for a provider to payout? This is new to me I have never withdrawled more than 10k before .
Live support chat:
https://i.imgur.com/qmT8IZv.jpghttps://i.imgur.com/zLV9FTE.jpgLikely just asking the provider to make sure the win was legitimate, long as you didn't cheat(not sure how you could) you should be good to go. I'm not sure how long you will have to wait, but I wouldn't bug them for another day or 2 as it's the weekend.
They said it had nothing to do with slots but payment provider.
True your prolly right but I’ve always had the belief that casinos should be able to send out winnings as fast as they take in my deposits 🤣
Hi, friend, I am waiting for the game service provider to verify the win and pay just like you. I lost for several weeks in a row, and then I deposited $200 to play video games on August 9th, and the balance was 35,800. Withdraw 10,000 usdt and the balance is still 25,800, the customer service told I am waiting for the service provider to verify the winning payment, and will contact me by email at that time. It has been 4 days now, and I have not been asked for kyc. I am also waiting, wish us luck. i won at cloudbet casino
