The whole story is just confusing, and I doubt your report will be given much attention given to your own personal scam history on the forum
Not sure why you brought up this matter and what does it have with case in hand. All the red tags he got are for ban evading not for scamming. Besides, even if he was a scammer, this does not give the casino the right to scam him and steal his rightfully earned money.
OP, there isn't much you can do except keeping in touch with customer support and wait.