I would like to leave here my indignation with BC.Game. I've been trying to solve a problem for 3 weeks and the support only knows how to open tickets and promise deadlines that they don't meet. The problem is, I'm entitled to an affiliate reward. But I don't think the site wants to pay. Anyone else having problems with this site?
Sometime the number of tickets might be too many that's why the reply may take more time than usual but the time you have mentioned is quite high. I have never heard about it and also never faced an issue like this. Would you like to post details of the problem on the beginning post.
Sometimes there really is a reason why the casino doesn't resolve user complaint tickets for weeks or indeed the casino doesn't want to respond to them, it could be that the OP did something that was prohibited by the casino so he was ignored, even though the OP made a lot of tickets but his account was marked by the casino would be useless, we don't really know the real problem, OP is just venting his anger on this thread.
If he has proof of cheating and other things that the casino is doing he should include screenshots or something like that so people believe he is in the right position while the casino should be able to process the problem, 3 weeks is not a long time, so there must be another reason why the casino hasn't responded whether it's because of too many tickets or some other problem.