Hi Adrian, I responded to your opened ticket #3753 letting you know that I've changed the pool and can see your units hashing. Please reach out via the opened support ticket to let us know if you are having any issues. It is just difficult to track support related requests on a public forum. Also, to more directly answer your question, This order #2323 was provisioned on the 14th which is the day that the order was placed.

Thanks for your business and your patience as we work to meet customer requests in a timely manner.