molecular if you were talking about OKPAY Debit Card then the process of obtaining it is fairly easy: verify your profile and phone # and then request it. Bitcoin deposit option is basically an automatic exchange operation to USD with the help of our exchange partners. At this point we do not offer vice-versa transaction.
There was a technical issue with your deposit, it was credited twice. By the way we are giving rewards to our clients who help us to improve by reporting bugs because some people would prefer to contact the support service instead of trying to withdraw other people's money next second on one of our partners exchanger.

p.s. our company is not positioning itself as an e-currency-to-debit card service, this is only one of the many options.