Quote from: Mahdirakib on August 20, 2023, 06:41:06 PM

Quote from: marisando on August 20, 2023, 06:01:13 PM

Anyway, my account was unbanned and withdrawal approved.

Are you talking about your recent withdrawal of 792 USDT? It is quite surprising if you have received it. You should change the subject title by adding "resolved" if you have received all the funds. BTW, Duckdice support agent has said above that

Quote from: bobstone on August 20, 2023, 08:56:03 AM

he was also under suspicion of using multiple accounts on the platform thus he was not allowed to withdraw any additional profits from that suspected abuse. But to be clear his initial funds were successfully withdrawn.

It means both arbitrage and multi accounting claim was untrue against you as they have approved your recent withdrawal.

Yeah, I will also really appreciate if there is any clarification on these matter, for my future reference and notes [and by it, I mean I wrote them in my notebook, not in feedback] for future cases. The situation regarding this case is very... unclear. First OP's withdrawal was said to be rejected because he's yet to complete KYC, though he's already passed it. And then there's an added info that OP is suspected to do arbitrage betting and multi-accounting, yet his withdrawal is processed?

Can we straighten the facts here? Are the approved withdrawals a good gesture or was the accusation against OP got clarified internally and proven to be wrong?