Hello, Is there any admins of Rollbit here?
first time to try withdrawal and getting message "Functionality is temporarily restricted for this account"
(KYC is approved) Rollbit account = suryakun
Any one can help? Thanks
I did have this issue back then because I didnt verify the email address in my account. There should be instruction and button to send email verification under the balance tab to verify your email. Rollbit's support is not really active in this forum so In case if you need an assist from live support, its on the bottom right corner of your screen
My email have been verified, also my KYC have been approved few weeks ago. I have contact live support (chat) few hours ago, they only saying : Let me check this with a colleague, We'll update you accordingly. I hope im getting answer soon from chat or from here.
If you've let them know about the issue, I'm sure they'll investigate and get back to you with a solution. Now, all you need to do is wait.
@Rollbit Razer is their representative here, but he wasn't online today, so it's very likely that he hasn't read your message about this situation yet. Just wait for him to get back online.