This is correct - please take note that this fee applies ONLY after 1 year of a player not logging into his account.
And we are committing ourselves to inform you one month in advance before we apply this fee.
The timer resets automatically when you login.
Yes i read this. I post this only so that future gamblers don't get confused, and blame you for lack of information due to not reading the T&C. Because many times it is not only the casino's fault, but the gamblers themselves face many problems due to not reading the T&C.
However, do you think this account fee strategy will be more effective? I think if a gambler is thinking of coming back after a year, they will surely lose interest after seeing this fee.
I understand what you mean - players may feel bad if they find about this as a surprise.
This policy is in place to discourage players from being inactive or ignoring important messages from our platform.
We are not a bank or exchange - these institutions are designed for storing money. We do not want to risk to appear as such institution.
So the policy above is legal and procedural.
But it can be offset by our other internal policies in the marketing and support department.
If a player comes back in a year or more of inactivity and complains to our support team that his balance does not correspond, we would be stupid not to make an offering to him that can offset this penalty.