Hello after my KYC got approved. I have been Lucky enough to get the additional video call with rollbit next thursday for them to keep on verifying me i guess?.
I have a hard time speaking english, so i am very worried about this call since I dont trust any betting / casino site when i know how they can operate.
What can i expect from this call? Asking you people who have gone through this before. What do they ask you to do etc or what questions may they have for me? Thank you for any respond!
This won't take longer than 5 minutes. They just want to verify whether the person you have submitted on the KYC documents is real and alive, and not some random guy's information being submitted to their site in order to get their accounts verified. This never happened to me, though it happened once on an exchange platform when I wanted to withdraw a few thousand dollars from the platform albeit only completing the basic verification process (this is a local exchange).
Far as I know, yes, this is true. Video KYC is an "additional" KYC to verify that the data being submitted is indeed matched the person on the other side of the KYC and not a bought documents. And far as I know too, there's not necessarily much need of english proficiency, they mostly just wanted to see the user on the screen and probably asked simple questions if necessary that's basically around simple english.
If all of the documents you submitted is legit and truly yours, there's no need to be worried.