I confirm that their behavior is suspicious, maybe even fraudulent. They are currently withholding a few thousand USDT from me. Completely without reason, the withdrawal has been delayed for almost a week. They respond to my questions with the style that I have to wait.
Better open your topic about the whole case and give all the details, covered by clear evidence.
I haven't seen many accusations against Bitsler, so this is unusual. I also use this casino occasionally, and I can't say that I've ever had a problem with them.