⭐ Merited by ryzaadit (1)
Hello,
I suffer from Gambling addiction and I requested my Cloudbet account to be Permanently Closed.
It was closed indeed but two days later, due to my addiction I requested to have my account reopened, and it was reopened immediatly.
I believe they violated their terms and conditions by doing that as I can read here:
https://www.cloudbet.com/en/help/self-exclusion
I suffer from Gambling addiction and I requested my Cloudbet account to be Permanently Closed.
It was closed indeed but two days later, due to my addiction I requested to have my account reopened, and it was reopened immediatly.
I believe they violated their terms and conditions by doing that as I can read here:
https://www.cloudbet.com/en/help/self-exclusion
This sounds like some trick... asking for the account to be permanently closed, after a few days asking to be reopened, then making a deposit, and in case of losing the deposit you ask for a refund because of addiction. Perfect scheme... some people are really clever at figuring out how to cheat a casino.
My goal is to have the deposits made after my account be reopened, refunded.
Good luck!
