Hello SweetL0u,

After reviewing your account, we confirm it's classified as a "Dormant Account." Regarding the amount, let me explain the scenario briefly.

On October 1, 2016, you deposited 0.175586 BTC, and on the same day, you played with and lost an amount of 0.175 BTC. Consequently, the remaining balance in your account was 0.000587 BTC. This balance was applied as an administrative fee on July 26, 2021.

Our Fraud and Investigation Team has sent detailed documentation, including evidence, to your registered email address regarding this matter.

Please review the provided documentation, and don't hesitate to contact us if you require further clarification or assistance.


Cheers,


-
tokash